OUR MISSION

Our mission is to equip every gamer with the tools they need to perform at their best. We focus on offering innovative, cutting-edge products that not only enhance gameplay but also create an immersive experience. At TechGamer Vault, we believe gaming should be thrilling, seamless, and supported by the best technology available, which is why we’re dedicated to providing reliable, top-tier gear for every level of player.

OUR COMMITMENT TO QUALITY

We are committed to delivering reliable, high-performance gear that stands the test of time. Quality and customer satisfaction are at the heart of everything we do. You can trust us to provide products that not only meet but exceed your expectations, helping you achieve your best game.

MEET THE TEAM

  • Tristan – Founder & CEO

    Tristan, the visionary behind TechGamer Vault, combines his passion for gaming and technology with a mission to deliver the best gear and products for gaming enthusiasts. From top-tier gaming accessories to computer tech and even furniture, Tristan ensures that TechGamer Vault offers everything needed to create the ultimate gaming setup. His focus is on innovation, quality, and empowering gamers to elevate their experience.

  • Maya – Operations Manager

    Maya is the backbone of TechGamer Vault, overseeing logistics and ensuring that the vast range of gaming and tech products, from accessories to furniture, gets to customers seamlessly. Her attention to detail and commitment to smooth operations make every purchase experience efficient and enjoyable.

  • Oscar – Customer Support Specialist

    Oscar brings his expertise in gaming and tech to the forefront, assisting customers with everything from gaming gear and accessories to tech support. Whether it’s finding the perfect product or troubleshooting an issue, Oscar is always ready to provide top-notch service and ensure a positive experience for every customer.

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FREQUENTLY ASKED QUESTIONS

What is your return policy?

We want you to love your purchase! If for any reason you're not completely satisfied, you may return most items within 30 days of receiving your order. Please ensure that the items are unused and in their original packaging. To initiate a return, contact our customer service team at customerservice@poshposseboutique.com for further instructions. For more information, see our Refund Policy.

How long does shipping take?

Shipping times vary based on your location. Orders within Canada and the U.S. typically arrive within 5-7 business days. International shipping can take between 10-20 business days. You will receive a tracking number once your order has shipped to keep you updated on its journey. For more information, see our Shipping Policy.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within Canada and the United States. For international orders, shipping fees are calculated at checkout based on your location.

How can I track my order?

Tracking your order is easy! Once your order has shipped, you will receive a confirmation email with a tracking number. You can also track your order by visiting the Track Your Order link located at the bottom of our homepage. Simply enter your tracking number to see your order's status in real-time. If you have any trouble, our support team is here to help.

HAVE A QUESTION? CONTACT US

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